Definition
Touchpoint cleaning is the targeted cleaning and disinfection of frequently-contacted surfaces: door handles, lift buttons, light switches, hand rails, shared keyboards, kitchen taps, communal device screens. Distinct from general surface dusting.
Why it matters for procurement
Touchpoints are the primary vector for fomite-based illness transmission in shared workplaces. Post-2020, tenants and staff expect documented touchpoint protocols — not assumed coverage under 'general cleaning'.
How White Gold Collective applies it
Touchpoint registers per site list every surface, frequency, product used and operator initial. Healthcare and NDIS sites get hospital-grade TGA-listed disinfectant; corporate sites get neutral pH TGA-registered solution.
Audit your current vendor against this standard
Our Free Site Audit assesses your existing cleaning programme against Touchpoint Cleaning and 20+ other compliance benchmarks — written report within 48 hours.
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