Procurement Hub

Everything procurement teams need to evaluate, shortlist, and onboard White Gold Collective. Capability statement, insurance certificates, compliance documentation, and reference accounts — all in one place.

Operational Framework

• WHS Policy — Safe Work Method Statements and incident management protocols.
• Staff Vetting — 100% of staff police-checked, NDIS-cleared, and induction-certified.
• QA & KPI Reporting — Monthly audit reports and compliance dashboards included in every contract.
• Mobilisation — Fully operational within 14 days of contract execution.

SLA Performance

Routine cleaning delivery: 94.5% actual vs. 90% target. QA audit pass rate: 96.8%. Shift attendance rate: 98.1%. Emergency response SLA compliance: 100%.

Trades Escalation Network

Pre-vetted plumbing, electrical, and HVAC partners operate under the same SLA standard — one concierge contact, one audit trail, one vendor to manage.

Reference Accounts

Available on request across healthcare (NDIS), corporate multi-site, and hospitality sectors. Contact us to arrange reference calls.