Plumbing Brigade — Trades Partner Brief

White Gold Collective and Plumbing Brigade operate as one branded escalation lane for commercial facilities across Sydney. One call, one SLA, one audit trail — cleaning and plumbing under a single governance framework.

How It Works

When a plumbing issue is flagged at a White Gold Collective client site, the escalation routes to Plumbing Brigade via our concierge desk. Response times, resolution notes, and job completion are logged in the client compliance dashboard.

Joint SLA

Plumbing Brigade operates under the same response-time SLA as our cleaning teams. Emergency response within 4 hours, standard jobs scheduled within 48 hours, all work documented and signed off.

Co-Branded Site Binder

Every White Gold Collective site binder includes the Plumbing Brigade contact card, escalation protocol, and job-logging instructions — so your facility team always knows exactly what to do when a plumbing issue arises.